This policy explains how Froboco Technologies Private Limited ("Froboco", "we", "us") collects, uses and protects personal data when you visit frobocotechnologies.com or contact us. We process personal data in line with India's Digital Personal Data Protection Act, 2023 and other applicable laws.
What we collect
- Details you send us: your name, email address, company, phone number, and anything you write in the contact form or in an email.
- Basic technical data: aggregated, cookie-free visit statistics (such as pages viewed and approximate country) and security logs kept by our hosting provider to protect the site from abuse.
We do not use advertising or tracking cookies, and we do not sell personal data.
Why we use it
- To reply to your enquiry and discuss a possible project or job application.
- To keep the website secure and working properly, and to prevent spam.
- To meet legal, tax and accounting obligations if we enter into a contract with you.
We process details from the contact form on the basis of your consent, which you give when you submit the form. You can withdraw consent at any time by emailing info@frobocotechnologies.com.
Who we share it with
We only share personal data with service providers who help us run this website and our communications:
- Cloudflare, for hosting, security and spam protection.
- Our email providers, to deliver and store messages.
These providers may process data outside India, under their own security and data protection commitments. We may also disclose data where the law requires it.
How long we keep it
We keep enquiries for as long as needed to respond and follow up, and for up to 24 months afterwards unless a contract or the law requires us to keep it longer. We then delete it.
Your rights
You can ask us to:
- tell you what personal data we hold about you and how we use it,
- correct, complete or update it,
- erase it, where we no longer need it,
- withdraw your consent, and
- nominate another person to exercise these rights on your behalf.
Email info@frobocotechnologies.com with the subject "Privacy request". We will respond within a reasonable time. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Security
We use encrypted connections (HTTPS), access controls and reputable providers to protect personal data. No method of transmission over the internet is completely secure, but we work to protect your information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
For questions or complaints about privacy, contact our grievance team at info@frobocotechnologies.com, or write to Froboco Technologies Private Limited, Noida, Uttar Pradesh, India. See also our Terms of Use.